Warranty, Shipping & Returns

 

WARRANTY

Your new Thin Air Energy product carries a one- year warranty. Please contact us at info@thinairenergy.com should your product need warranty service.

 

Out-of-warranty repairs are charged $50.00. Payment must be received before service begins.

 

International warranty service will be charged $50.00US for repairs, which includes return shipping after repair. Payment must be received before service begins.

 

RETURN/REFUND INFORMATION: Must be returned in new, resalable condition within 14 days.

 

Contact: info@thinairenergy.com, 800-324-8798 / Thin Air Energy LLC, 2221 N Bramblewood St #401, Wichita KS 67226.

 

 

 

RETURNS/REFUND POLICY

 

Must be returned in new, resalable condition within 14 days. Refunds may take up to 30 days.



Shipping

We manufacture products in batches, and new products often take 4-6 weeks. Your shipping cost is determined by the dollar amount of your purchase. We may need to revise you shipping amount, and will notify you by email of that change.